Your personal information is completely safe with us. Here you will find full transparency on how vd99 collects, uses, and protects your data.
Vd99 protects your data based on six core principles.
Every transaction and login is protected by 256-bit SSL encryption. No third party can ever access your data.
Vd99 never sells your personal information to third parties. Your data is used solely to improve our services.
Only the information strictly necessary to provide our services is collected. No excessive or unnecessary data is requested.
All data is stored on encrypted servers. Firewalls and multi-layer protection are active to prevent unauthorised access.
You can view, correct, or request deletion of your information at any time. You have full control over your data.
Opt out of marketing messages or cookie tracking at any time. No communications will be sent without your consent.
This Privacy Policy describes in detail how personal information of vd99 platform users is collected, used, stored, and protected. By using the platform, you agree to this Policy.
Vd99 is a trusted online gaming platform serving users in Bangladesh and beyond. We believe privacy is a fundamental right for every user, and protecting that right is our responsibility.
This Privacy Policy ("Policy") applies to vd99's website, mobile app, and all related services. When you register on vd99, play games, or make deposits or withdrawals, we collect certain information. This Policy provides a full description of how that information is managed.
Vd99 follows international data protection standards and continuously improves its systems and processes to safeguard user privacy. This policy is written in English to ensure Bangladesh-based users can easily understand it.
Vd99 only collects information that is necessary to provide its services and ensure security. We do not request any unnecessary or excessive data. The categories of information we collect are described below.
When you create an account with vd99, the following information is collected:
KYC verification is required for withdrawals or when certain thresholds are exceeded. In such cases, the following is collected:
A record of every financial transaction is kept, including deposit and withdrawal amounts, timestamps, payment method type (last four digits only, not the full account number), and transaction status.
Automatically collected technical information includes:
We never store your full payment account number, PIN, or password. This information never reaches vd99's servers.
Vd99 uses collected information only for specific purposes. Your data is never used beyond those purposes without your consent. The primary use cases are:
Vd99 never sells your information to advertisers or uses it for automated decision-making that could negatively affect you.
Vd99 may share information with certain third parties under limited circumstances and subject to strict security agreements. These cases are clearly outlined below:
Only the minimum necessary information is shared with mobile banking and electronic wallet service providers to process transactions. These third parties comply with international payment security standards (PCI-DSS).
If disclosure is required under a court order, government directive, or anti-money laundering legislation, the relevant information will be provided to the appropriate authorities. We will make every effort to notify you in such cases.
Trusted technology partners are given limited data access for server hosting, security monitoring, and analytics services. All partners are bound by strict data protection agreements.
Vd99 never sells or transfers your information to third parties for advertising, data brokering, or any other commercial purpose.
Vd99 uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device that retain your preferences and session information.
You can disable or delete cookies from your browser settings at any time. Please note that disabling essential cookies may affect login and other core features. Disabling analytics and marketing cookies will not affect the platform's core services.
Vd99 uses industry-leading technology to protect your data. Security is an ongoing commitment — we regularly audit our systems and update our defenses against emerging threats.
Vd99 employees can only access the data required for their specific role (Least Privilege Principle). All staff must sign a confidentiality agreement and undergo regular data protection training.
In the event of a security incident or data breach, vd99 will notify affected users within the legally required timeframe and take immediate steps to minimize any harm.
As a vd99 user, you have the following rights over your personal information. Contact our support team to exercise any of these rights.
You can find out what information we hold about you at any time and request a copy of it.
If any of your stored information is incorrect, you may request a correction. This is typically completed within 7 business days.
After account closure, you may request deletion of your data, subject to any applicable legal retention obligations.
In certain circumstances, you may request that the processing of your data be restricted or stopped.
You may request a download of your data in a standard format such as CSV or JSON.
You may object to and opt out of marketing communications or profiling.
Vd99 does not retain your information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.
Once the retention period expires, data is securely deleted or fully anonymised so that you can no longer be identified in any way.
Vd99 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18, and minors are not permitted to use the platform.
Date of birth is verified at registration, and age may be re-verified through KYC if there is any doubt. If a minor has created an account using false information, that account will be immediately closed and all collected data will be deleted.
If a parent or guardian suspects their child is using vd99, please contact our support team immediately. We will act promptly.
Use responsible gaming tools to keep minors away from gambling. For more information, visit our Responsible Gaming View the page.
Vd99 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The date of each update will be noted at the top of the page. Previous versions are available upon request.
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. We provide assistance in English and typically respond within 48 hours.
For all data protection requests, please contact: [email protected] — We are always ready to help in Bengali.
Your privacy is fully protected at vd99. We are always ready with SSL encryption, strict data policies, and 24/7 support.